Cian initially joined Magic Leap in March 2019 as a Community Manager, building out their social media support and engagement program. As his tenure at the company continued, he took on the role of planning and writing content for Magic Leap's social channels (Facebook, Instagram, LinkedIn, and Twitter), managing Magic Leap's blog content, and building Magic Leap's developer Discord.
After being laid off as part of a large-scale reduction in force (or, RIF), Cian returned to the company in April 2021 as a knowledge and training Technical Lead for Magic Leap's Customer Care team. Cian manages Magic Leap's Customer Care portal - managing the front-end code of the site, writing new support content, and the localization process. Cian oversees a diverse range of projects: submission forums across the Magic Leap ecosystem (such as sales promotion forms or developer support inquiry forms). Serving as a skilled project manager, Cian collaboratively coordinates these projects with product, design, and branding organizations, ensuring seamless execution and delivery.
Cian is also the leader of Magic Leap's Accessibility and Neurodiversity Community Resource Group, a group focused on raising awareness about disability, mental health, and neurodiversity issues while also pushing for inclusive cultural, software, and hardware design changes within the company.